Frequently Asked Questions
Everything you need to know about G2 Esports official apparel and gear.
How long does shipping take for pro jerseys?
Standard shipping usually takes 3-7 business days within Europe and 7-14 business days for international orders. Custom-printed jerseys may require an additional 3-5 days for processing.
Can I return a customized item?
Items that have been personalized with custom nicknames or specific branding cannot be returned or exchanged unless there is a manufacturing defect.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods like Klarna and Ideal.
How do I find the right size for my hoodie?
Each product page features a detailed size guide. We recommend measuring a piece of clothing you already own and comparing it to our chart to ensure the perfect fit.
Are your products officially licensed?
Yes, all apparel and accessories sold on our store are official G2 Esports merchandise, designed and manufactured to meet high-performance standards.
Do I have to pay customs and import duties?
Orders within the EU are tax-inclusive. For international orders outside the EU, customers are responsible for any applicable customs fees or import duties levied by their local government.